why do i pay for the subscriptions for if i run out of credit and am billed over 100 for a single days use???? #201836
Replies: 9 comments 1 reply
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Hi @dustinvrdies, This is a very common point of confusion on GitHub. The reason you were billed extra is that GitHub subscriptions and metered usage are two separate things: Your Subscription Plan (Pro / Business): Covers user seat access, core features, and a monthly included allowance/quota of platform resources. Metered / Pay-As-You-Go Usage: Includes services like GitHub Actions (CI/CD workflows), Codespaces, Copilot Premium Models, or Git LFS (Large File Storage). If your organization/repo ran automated CI/CD pipelines, opened heavy Codespaces environments, or pushed massive files, you burned through your plan's included quota on day 1—and GitHub automatically billed your account for the additional metered usage because your account's Spending Limit was set above $0. How to Stop Extra Charges Immediately Go to Organization / Account Settings → Billing and plans → Spending limits. Change the spending limit for Actions, Codespaces, and Storage to $0.00. This ensures that once your included monthly plan credits run out, GitHub will simply pause automated runs instead of charging your credit card. Audit What Used Your Credits: Under Settings → Billing and plans, look at the usage breakdown graphs. Check if a misconfigured GitHub Actions workflow got caught in an infinite build loop or if a matrix build consumed thousands of runner minutes in a few hours. Get a Refund / Support Escalation: Open a direct ticket via GitHub Support (Billing). Explain that a background workflow/process accidentally exhausted your credits right after subscribing and ask if they can issue a one-time courtesy refund or credit adjustment for the unexpected overage bill. Support teams are often willing to review accidental first-time runaways. Hope this clears up what happened and helps you lock down your account's spending! |
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I can understand the frustration. Paying for a subscription and then unexpectedly receiving an additional $100+ charge in a single day can be confusing, especially if you assumed the subscription included a fixed amount of usage. I’d recommend checking the billing dashboard to see exactly what generated the extra charges—such as usage credits, API consumption, overage fees, or additional services. Also check whether there is an automatic top-up or pay-as-you-go setting enabled. If the charges weren't expected, contact the provider's billing support as soon as possible and ask them to review the usage and billing records. It may also be worth setting a spending limit or disabling automatic overage charges if the service provides that option. For a quick break from dealing with billing issues, wordsofwonders.io offers a simple puzzle experience. Get a Refund / Support Escalation: Open a direct ticket via GitHub Support (Billing). |
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Hi @dustinvrdies A paid Copilot subscription doesn't necessarily mean unlimited access to every model or feature. Under GitHub's current billing system, Copilot plans include a monthly allowance of AI credits. Once that allowance is exhausted, additional usage can be billed separately if additional/overage usage is enabled. GitHub states that 1 AI credit is equivalent to $0.01 USD. For Copilot Business/Enterprise, the included credits are pooled, and an organization can configure whether users are allowed to continue using Copilot after the pool is exhausted. Organizations can also set user-level or organization-level budgets to prevent unexpected spending. So if you were charged $100+ in a single day, I'd first check the Copilot usage/billing page and the organization's additional-usage/budget settings to see exactly which models/features generated those charges. If you didn't intentionally enable additional paid usage, or the charges don't match your actual usage, that's something I'd raise with GitHub Support and include the detailed usage report rather than assuming the subscription itself covers unlimited premium usage. GitHub also recommends setting a user-level budget if you want a hard spending limit. |
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I can understand the frustration here. Paying for a subscription and then seeing another $100+ charge after the included credits are exhausted can definitely be confusing, especially if you expected the subscription to cover your normal usage. From the discussion, it looks like the important thing is to distinguish the fixed subscription from usage-based billing. GitHub can charge separately for metered usage once the included allowance is consumed, depending on the account or organization’s spending settings. I’d check the billing and usage breakdown first to see exactly which service or model generated the additional charges. If the extra usage wasn’t intentional, I’d contact GitHub Billing Support with the usage details and ask them to review the charge. It’s also worth setting a spending limit if you want to prevent unexpected overages in the future. Hopefully GitHub can make this distinction clearer, because users shouldn’t have to dig through billing settings just to understand why their costs suddenly increased. For now, I’d rather keep unexpected expenses under control and spend some downtime on something simple like duckduckclicker.io. |
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Yeah, I’d be pretty frustrated too if I were paying for a subscription and then ended up with a $100+ bill in a single day just because I ran out of credits. I’d first check the usage and billing page to see exactly where those extra charges came from. Some subscriptions include a certain amount of usage, but once you go over that limit, additional charges can kick in. If you weren’t expecting that, I’d contact support and ask them to review the charges and explain what happened. It’s also worth looking for a spending limit or usage alerts so you don’t get hit with another unexpected bill. And while taking a break from sorting out the billing mess, you can always check out minimetro.io. |
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I’d be frustrated too. If you’re already paying for a subscription, getting hit with more than $100 in charges in a single day after running out of included credits can feel very unclear, especially if the additional usage wasn’t obvious. I’d check the billing page and usage history first to see exactly what generated the extra charges. Look for any pay-as-you-go, overage, or additional-credit setting and turn it off if you don’t want usage to continue beyond your subscription allowance. If the charge looks unexpected, contacting the provider’s billing support with the specific date and transaction details is probably the best next step. For another site playeggycar.io you may want to check out, is available as well. |
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I can understand the frustration, especially when you’ve already paid for a subscription and then see a much higher charge afterward. I’d start by checking the GitHub billing and usage breakdown to identify exactly what generated the additional cost. It’s also worth checking whether additional usage or pay-as-you-go billing is enabled. If the extra usage wasn’t intentional, I’d contact GitHub Billing Support with the usage details and ask them to review the charges. Setting a spending limit can also help prevent unexpected overages in the future. Once the billing issue is sorted out, it’s probably better to keep any unrelated browsing separate rather than mixing it into a technical discussion. For example, brickbreaker.io can be used independently when you just want a quick break. |
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i boughht a year for business, normal paid then pro ran out of credits same day and also now being rescricte for a usgae bill after i pad all this crazy money to start with what is going on with all this github support just wont answer me at all
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